TICO Certification

Every person who is working for a registered Ontario retail travel agency and is selling travel services or providing travel advice to the public must, by law, meet the TICO's Education Standard. This includes Supervisors and Managers on a registrant's registration record with TICO. To meet the Education Standard and obtain TICO Certification, individuals must complete and pass an on-line multiple choice exam(s).

TICO Registration is NOT included with the Certification Course

Successfully passing the TICO Education Standards Exam and obtaining TICO Certification does NOT automatically provide individuals with a TICO registration and licence to open and operate a retail or wholesale travel business. Obtaining TICO Certification allows you to sell travel services or provide travel advice to the public on behalf of a TICO registered Ontario travel agency.

Individuals must submit a separate registration application to TICO to obtain a licence to operate a travel business in Ontario. For more information regarding TICO’s registration process and the requirements to register a business – click here.

 TICO Announces Transition to New  Education Partner effective January 2, 2019

TICO is pleased to announce that it will be moving to a new education provider, Oliver Publishing Inc. (OPI), effective January 2, 2019.  OPI is a recognized leader in regulated e-learning for the financial industry and a leading education innovator in the FinTech industry, continually raising the bar by giving students the opportunity to grow professionally through continuing education, licensing and e-learning solutions. 

The move to the new provider will allow the introduction of some program enhancements with more upgrades to follow in the future.  

For more information - click here

TICO’s Exam Registration database will be shut down on December 4, 2018.  Anyone registered who wishes to make a change after December 4, 2018 should contact Lori Furlan, TICO’s Exam Coordinator, at This email address is being protected from spambots. You need JavaScript enabled to view it..  

There will be no TICO exams or registrations from December 20, 2018 to January 1, 2019 to complete the transition to the new provider.